Shipping policy
At thezoomiesclub.co.uk, we’re proud to offer worldwide shipping with trusted suppliers like CJdropshipping. We aim to get your order to you as quickly and safely as possible.
Where We Ship
We ship to most countries. If your location is not currently supported, we’ll contact you immediately upon order.
Estimated Delivery Times
Delivery times vary depending on the destination country and shipping method:
| Region | Estimated Delivery Time |
| USA | 7–20 business days |
| UK | 7–15 business days |
| Canada | 10–25 business days |
| Australia/New Zealand | 10–20 business days |
| Europe | 10–25 business days |
| Other Countries | 15–45 business days |
*Note: Times may vary slightly due to customs, holidays, or local delays.*
Processing Time
All orders are processed within **2–5 business days**. This includes checking, packing, and dispatching by our partner warehouses.
Tracking Your Order
Once your order ships, you’ll receive an email with a **tracking number and link**. Please allow 2–5 days for tracking to update.
Customs & Duties
Customers are responsible for **any customs fees, taxes, or import duties** (if applicable) in their country.
Delivery Delays
We are not responsible for delays caused by:
- Incorrect address provided
- Weather disruptions
- Customs clearance times
- COVID-19 or emergency delays
Questions?
Email us anytime at customerservices@thezoomiesclub.co.uk and we’ll be happy to help!